CLOTH CRAFTED
Shipping Policy
*Effective Date:* July 13, 2025
At Cloth Crafted, we ensure your style reaches you safely and on time.
## 1️⃣ Processing Time
✅ Orders are processed within *1-3 business days* (Monday to Saturday).
✅ Orders placed on Sundays or public holidays will be processed on the next business day.
✅ During high-volume sales or launches, processing may take an additional 1-2 days, and we will notify you by email/WhatsApp.
## 2️⃣ Shipping Rates
* We offer *free shipping on all prepaid orders above ₹799* within India.
* For orders below ₹799, a flat shipping charge of ₹49 applies.
* Cash on Delivery (COD) may have an additional fee of ₹50 per order.
## 3️⃣ Delivery Timelines
📍 *Metro Cities:* 3-5 business days
📍 *Other Cities & Towns:* 4-7 business days
📍 *Remote Areas:* 5-10 business days
Delivery timelines may vary due to courier partner logistics, weather, or festive seasons. We will keep you informed via email/WhatsApp with tracking details once dispatched.
## 4️⃣ Tracking Your Order
Once your order is shipped, you will receive:
✅ Tracking link via email/WhatsApp.
✅ Updates on delivery status.
You can also track your order anytime by logging into your Cloth Crafted account.
## 5️⃣ Delivery Partners
We partner with trusted logistics services (Delhivery, Bluedart, Ekart, etc.) to ensure safe and timely delivery.
## 6️⃣ International Shipping
Currently, we *do not ship internationally*. We are working to expand and will notify customers when this service is available.
## 7️⃣ Undelivered Packages
If a package is returned to us due to:
* Incorrect address
* Customer unavailability
* Refusal to accept delivery
We will contact you to confirm reshipping. Additional shipping charges may apply for re-dispatch.
## 8️⃣ Damaged or Missing Packages
If your package arrives damaged or is missing:
* Contact us within *48 hours* with order details and photos.
* We will coordinate with our logistics partner to resolve the issue or provide a replacement/refund.
## 9️⃣ Contact Us
For questions regarding your shipment, tracking, or delivery concerns:
📞 +918597214301
At *Cloth Crafted*, we are committed to delivering your crafted style with care, safety, and transparency.